In order to meet the increasing demand of customers for products and services in the market economy and the Internet era, Hunan Puheng Valve has set up pre-sales, sales and after-sales service departments to meet customer and market demand.
Pre sales communication and confirmation of working condition technology should be conducted; Assist in selecting valves for customer pipeline fittings; Design and manufacture according to customer requirements;
Comparing cost-effectiveness during sales: comparing quality, service, price, and overall values; Strictly follow customer requirements for design, manufacturing, production, and inspection before leaving the factory< Our company will notify customers of the number of products and shipping time by phone, fax or WeChat before shipment;
After sales personnel should promptly and comprehensively resolve relevant issues upon receiving customer feedback< Three guarantees and three guarantees: quality assurance, quantity assurance, timely assurance, repair guarantee, return guarantee, and replacement guarantee.